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We are here to help
Search by category
Buying from TheTruckCompany
Selling to TheTruckCompany
Registration & documents
Warranty
Payment
Financing & lease
Delivery
Service
Buying from TheTruckCompany
How can I pay at TheTruckCompany?
How do I reserve a vehicle?
What is the best vehicle for me?
Can I reserve a vehicle instead of buying it directly?
Must I pay the full amount in one payment when I buy a vehicle?
Do you accept cheques or letters of credit (L/C)?
Selling to TheTruckCompany
How can I sell my commercial vehicle to you?
Can I sell a large number of vehicles to you in one transaction?
Can you pick up my vehicle if I reside outside of Belgium?
What payment terms apply when your company purchases vehicles?
Do you accept vehicles from all brands?
Registration & documents
How do I obtain an export registration plate?
Can I receive help with the administration to the vehicle after purchase?
Warranty
Do you offer a warranty?
Are all your vehicles inspected?
Can I get additional warranty?
Payment
Are your prices inclusive or exclusive of VAT (BTW)?
How does the VAT (BTW) deposit work for customers outside EU?
Do I have to pay VAT (BTW) when I buy a vehicle from you?
What are your bank details?
Financing & lease
How do I know if I can lease?
Why should I lease a used vehicle?
What are the leasing options?
Can I trade a vehicle?
How long does it take to have my lease approved?
Delivery
Can I take the vehicle right after the purchase?
Can you arrange shipping?
How does the physical delivery and transfer work if I purchase the vehicle?
Where do I come to pick up a vehicle?
How can I obtain the required shipping and export documents?
Where do I drop off my sold vehicle?
How can I ship multiple vehicles efficiently?
Service
I cannot find the answer to my question...
I can't find the truck I like
Can I come without appointment?
Can I have a test ride?
My vehicle has broken down, what do I do?
How can I request a repair/maintenance?
How often do I have to take my truck in for maintenance?
My truck needs to go in for technical inspection
Where can I get my tyres replaced or repaired?
